Reference

Terms and Conditions for Using gpa5

These terms set out what you agree to when you open and use a gpa5 account. Access to our lobby, wallet, and payment options — including bKash, Nagad, and Rocket — depends on your local law and whether your region is eligible.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated without noticeContinued use means acceptance
gpa5 Terms and Conditions for Using gpa5
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available through the channels below. For payment disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before contacting us.

Live Chat Open the chat widget from any page in the lobby. Describe your terms or account query and an agent will respond directly.
Email Support Send your query to our support address. Include your registered account details and the specific clause or transaction you are asking about.
Help Centre Our help centre covers common terms questions — account closure, wallet limits, and payment processing steps for bKash, Nagad, and Rocket.
HOW WE HANDLE ACCOUNTS

Account Security and Data Practices

We take account security seriously. Your login credentials are encrypted and we use OTP verification for sensitive account actions. Here is how we manage the key areas these terms touch.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold.

Payment Verification

Withdrawals to bKash, Nagad, or Rocket go through a verification step to confirm the wallet number matches your registered account details before funds are released.

Account Security

We use OTP-based login checks and flag unusual access patterns. If we detect a risk, we may temporarily restrict your account and contact you to verify identity.

Requesting Changes

To update your registered bKash or Nagad number, or to request account closure, contact support via live chat or email with your account details and the change you need.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account closure, and what happens when terms change.

Account access depends on your local law and whether your region is eligible. If online gaming is restricted in your area, you should not open an account regardless of these terms.

We publish the updated version on this page. If you continue using the lobby after an update, that counts as acceptance. We recommend checking this page periodically.

Contact our support team with your transaction reference. Note that once a payment clears through bKash or Nagad, the wallet provider controls whether a reversal is possible — we cannot override that.

Send a closure request via live chat or email. Include your registered account details. We will process the request and confirm once your account and wallet balance have been settled.

We hold the details you provided at registration, your transaction history, and account activity logs. You can request a summary by contacting support with your account details.

Yes. Under these terms we may suspend or close accounts that breach our rules, including duplicate registrations or fraudulent activity, and we are not obliged to give advance notice.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.