Reference

Understand Your Rights and Our Conditions

Using gpa5 means you agree to the terms set out here — covering account eligibility, wallet use, and how we handle your data. Access to our lobby depends on your local law and eligible regions, so read these conditions before you open an account.

Eligibility by regionAccount wallet rulesbKash, Nagad, Rocket conditionsData handling policyContact your rights
gpa5 Understand Your Rights and Our Conditions
REACH OUR TEAM

Contact Us About Legal or Account Matters

Team online

Live Chat

Open the chat widget from any page on gpa5 to reach our support team directly. Use this for account queries, wallet issues, or questions about these terms.

Email Support

Send detailed legal or account queries to our support address. We aim to respond within one business day. Include your registered account details for faster handling.

Help Centre

Our help centre covers common questions about account eligibility, bKash and Nagad wallet conditions, and how to request data changes or account closure.

HOW WE HANDLE DATA

Account Security and Your Data Rights

Data We Collect

We collect the information you provide at registration — name, contact details, and payment method identifiers like your bKash or Nagad number — and transaction records tied to your account wallet.

How Long We Keep It

Account data is retained for as long as your account is active and for a period after closure as required by applicable law. You can request deletion by contacting support after closing your account.

Cookies and Access Logs

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Request a Change

To correct, export, or delete your personal data, contact our support team via live chat or email. We will verify your identity before processing any data request tied to your account.

Common Questions About These Terms

If something in our terms is unclear, these answers cover the questions we hear most often. For anything not listed here, reach out through live chat or email.

Account eligibility depends on your local law and the region you are accessing from. It is your responsibility to confirm that using our platform is lawful where you are located before registering.

Yes. Contact our support team via live chat or email with your account details. We will verify your identity and provide your data in a readable format within a reasonable timeframe.

Request account closure through live chat or email support. Once closed, you can ask for personal data deletion. Some records may be retained as required by applicable law before full deletion.

Yes. Wallet transactions via bKash, Nagad, or Rocket are covered by our terms and also by each provider's own conditions. Both sets of terms apply when you move funds through your account wallet.

We publish the current version on this page. Continuing to use gpa5 after an update means you accept the revised terms. Check this page periodically if you want to stay across any changes.

Reach our support team first via live chat or email — most account and transaction disputes are resolved there. If you need to escalate, our support team will explain the next steps available to you.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.